Help Centerโ€บJikoโ€บJiko Issuesโ€บMachine Fault Guide

Machine Fault Guide

Last updated May 8, 2025

This article explains each fault your machine might display, why it happens, and what to do if you encounter it. For most issues, a power cycle (turning the machine off and on again) is the first recommended step.

๐Ÿ“‹ Table of Contents

๐ŸŸ  Startup & System Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Startup SequenceThe startup sequence failed.A component did not initialize correctly.Power cycle the machine. Contact support if it persists.
Camera StartupNo camera detected.Disconnected or failed camera module.Power cycle. Check cable. Contact support.
Controller StartupController board connection failed.Duet not responding.Power cycle. Contact support.

โš™๏ธ Motor & Motion Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Wheel Motor Fault - YWheel rotation failed.Motor or driver issue.Power cycle and continue using the machine. If multiple failures occur please contact support.
Wheel Motor Fault - ZWheel up/down motion failed.Z-axis obstruction when movingPower cycle and continue using the machine. If multiple failures occur please contact support.
Y Home FailedFailed to home wheel.Endstop not triggered.Power cycle. Contact support.
Failed to home rotation motorCan't find position outside position sensor when homingSensor disconnectionPower cycle and continue using the machine. If multiple failures occur please contact support.
Failed to engage Y endstopY-axis endstop didnโ€™t engage when homingTouching of the wheel base or wheel while the wheel is homingPower cycle and continue using the machine. If multiple failures occur please contact support.

๐ŸŒก๏ธ Sensor & Temperature Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Heater Fault - XHeater X reported an errorDependentPower cycle. Contact support.
Thermistor FaultThermistor malfunction.Disconnected or failed sensor.Power cycle. Contact support.
USB Thermocouple FaultUSB thermocouple not connected.Disconnected USB device.Power cycle. Check USB. Contact support.
Thermocouple ReadCan't read temperature.Sensor or board failure.Power cycle. Contact support.

๐Ÿ’จ Pressure Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Pressure Transducer FaultCould not read pressure.Transducer failure or wiring issue.Power cycle. Contact support.
Pressure FaultFailed to set pressure.Regulator or command issue.Power cycle. Contact support.

๐Ÿ“ธ Camera & Vision System Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Camera StartupNo camera found.USB or hardware issue.Power cycle. Check camera connection.
Aura Read FailedData from Aura could not be read.Aura hardware or communication issue.Power cycle. Contact support.

๐Ÿ”Œ Connectivity & Board Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Duet DisconnectionLost connection to controller board.Cable issue or board crash.Power cycle. Contact support.
Pimoroni Read FailedFailed to read from Pimoroni.Board or I2C failure.Power cycle. Contact support.
Arduino FaultDrip catcher or budder udder controller disconnected.Arduino USB issue.Power cycle. Contact support.
Breakout DetectiveDetective board failure.Critical hardware fault.Do not continue. Turn off the machine and contact support immediately.

๐Ÿง User-Initiated or Miscellaneous

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
User NotificationUser manually confirmed an issue.User clicked confirm on error popup.Continue support follow-up.
Emergency StopEmergency stop triggered.User or system initiated stop.Turn off and back on to resume operation.

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