Help Centerβ€ΊStardustβ€ΊStardust Issuesβ€ΊπŸ”§ Machine Fault Guide

πŸ”§ Machine Fault Guide

Last updated May 8, 2025

This guide explains what each fault means, what can trigger it, and what to do if it appears. Faults are grouped into categories for easier reference.

πŸ“‹ Table of Contents

πŸš€ Startup & Connection Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Startup SequenceFailed to complete the system startup process.A critical component failed to initialize.Power cycle the machine. Contact support if the issue persists.
Camera StartupCamera was not found during startup.USB not connected, camera hardware failure.Power cycle. Check camera connections. Contact support.
Controller StartupCould not connect with the controller board (Duet).Duet board not powered or unresponsive.Power cycle. Verify controller connection. Contact support.
Festo Controller StartupCould not connect to the Festo pneumatic controller.Communication failure or power issue.Power cycle. Check Festo hardware/cables. Contact support.

πŸ”Œ Communication & Disconnection Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Controller DisconnectionController board disconnected during operation.USB disconnect, crash, or power issue.Power cycle. Check USB/power connections. Contact support.
Festo Controller ErrorFesto controller stopped communicating correctly.Festo board crash or cable issue.Power cycle. Contact support.

🌑 Heater & Temperature Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Heater FaultGeneral heater error.Heater not reaching temp, electrical issue.Power cycle. Contact support.
Manifold Heater FaultFault specifically with the manifold heater.Manifold overheating or failing to heat.Power cycle. Contact support.
Thermistor FaultThermistor is missing or providing invalid data.Disconnected wire, faulty sensor.Power cycle. Contact support.

πŸ›‘ Safety & Emergency Stops

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Emergency StopEmergency stop was triggered automatically or by system.Critical safety trigger by firmware/system.Power cycle. Inspect recent operations. Contact support if unclear.
Emergency StopUser pressed the emergency stop button.Physical button press.Power cycle. Resume operation after clearing any issues.

πŸ€– Robot Arm Errors

Fault TitleWhat it MeansWhat Can Trigger ItWhat to Do
Robot ErrorGeneral robot fault.Motor obstruction, movement failure.Power cycle. Contact support.
Robot Error(E1131) Joint 6 shock β€” possibly due to buildup or debris.Dirty collet pods, joints, or magnets.Clean affected parts (collet pods, magnets, loading station). Contact support if issue continues.
Robot ErrorRobot arm error suggesting contamination or resistance during motion.Dust, residue, or unclean operating surfaces.Perform cleaning. Power cycle. Contact support if unresolved.

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